Interpretation

Capitalized words carry specific meanings, consistent whether singular or plural.

Definitions

For the purposes of Privacy Policy:

• Account: A unique user profile created to access our Service.
• Company: Refers to Living Hope NDIS (“We”, “Us”, or “Our”).
• Cookies: Small files stored on your device to collect browsing history and enhance user experience.
• Country: Refers to WA, Australia.
• Device: Any device such as a computer, mobile phone, or tablet that accesses the Service.
• Personal Data: Any identifiable user information.
• Service: The website https://livinghope.au/.
• Service Provider: Third-party entities aiding in Service delivery or analytics.
• Usage Data: Automatically collected data like IP addresses, browser info, and usage patterns.
• You: The user or legal entity using our Service.

Collecting and Using Your Personal Data

Types of Data Collected

a. Personal Data

We may collect:

• Email address
• Device and usage details

b. Usage Data

Usage Data is collected automatically when using the Service.

Collected automatically and includes:

• IP address, browser details, time on pages, device identifiers
• Data from mobile access such as OS, device model, and diagnostics.

Tracking Technologies and Cookies

We use:

• Cookies (Session and Persistent)
• Web Beacons for analytics and system checks

  Cookie Categories Essential Cookies:

• Enable core functionality
• Acceptance Cookies: Remember user consent
• Functionality Cookies: Store preferences for future visits

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

Use of Your Personal Data

We use your data to:

• Provide and maintain the
• Service Manage user accounts
• Fulfill contracts
• Send updates and respond to inquiries
• Recommend services and offers
• Conduct analytics and improve Service

Data Sharing

We may share data:

• With Service Providers for operational support
• For business transfers (e.g., mergers)
• With affiliates and partners (with your consent)
• In public user areas or legal obligations

Data Retention

We retain data:

• As long as required for services or legal obligations
• Usage Data may be stored longer for internal analysis

Data Transfer

Your data may be stored or processed outside your jurisdiction. We ensure secure transfers by following all data protection guidelines.

Data Deletion

You may:

• Delete information via your account settings
• Contact us to request data removal

We may retain certain data for legal reasons..

Data Disclosure

We may disclose data:

• During business transactions If required by law
• To protect our rights, users, and property.

Data Security

We use commercially acceptable methods to protect your data, though no method is 100% secure.

Data Security

We use commercially acceptable methods to protect your data, though no method is 100% secure.

Children’s Privacy

We do not knowingly collect data from anyone under 13. Parents may contact us for data removal.

External Links

We are not responsible for the content or policies of third-party websites linked from our Service.

Changes to Policy

Policy changes will be posted on this page. We’ll notify you via email or service notice when applicable.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: admin@livinghope.au